{"id":3840,"date":"2018-10-31T17:42:42","date_gmt":"2018-10-31T17:42:42","guid":{"rendered":"http:\/\/www.styledeals.co.uk\/blog\/eurostar-resets-customer-passwords-after-hack-attack\/"},"modified":"2018-10-31T17:42:42","modified_gmt":"2018-10-31T17:42:42","slug":"eurostar-resets-customer-passwords-after-hack-attack","status":"publish","type":"post","link":"https:\/\/www.styledeals.co.uk\/blog\/eurostar-resets-customer-passwords-after-hack-attack\/","title":{"rendered":"Eurostar resets customer passwords after hack attack"},"content":{"rendered":"\n
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\"EurostarImage copyright<\/span>
\n Eurostar<\/span><\/p>\n

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Eurostar has reset its customers’ login passwords after detecting attempts to break into an unspecified number of accounts.<\/p>\n

The rail service said it had notified those whose accounts had been targeted. <\/p>\n

Other passengers will be told they have been blocked the next time they try to log in and will be asked to reset their details.<\/p>\n

The firm declined to say whether any of the hack attacks were successful but said payment details were not affected.<\/p>\n

“We believe this to be an unauthorised automated attempt to access customer accounts,” a spokesman told the BBC.<\/p>\n

Credit cards ‘not compromised’<\/h2>\n

“As a result, we blocked access and asked customers to reset their passwords as a precautionary measure. <\/p>\n

“We deliberately never store any bank card information, so there is no possibility of compromise to credit card or payment details.”<\/p>\n

The firm said the attacks had taken place between 15 and 19 October and involved a “small number” of internet protocol (IP) addresses.<\/p>\n

It is not disclosing whether their origin has been traced.<\/p>\n

Customers who previously asked why their passwords had been reset had been told it was the result of “maintenance” to the firm’s website.<\/p>\n

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\n Skip Twitter post by @Eurostar<\/a><\/p>\n
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Hi. Recently we have performed maintanence on the Eurostar website and have requested that our customers reset their passwords. Sorry for any inconvenience.<\/p>\n

\u2014 Eurostar (@Eurostar) October 23, 2018<\/a><\/p><\/blockquote><\/div>\n

End of Twitter post by @Eurostar<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n

The Information Commissioner’s Office said it had been made aware of the incident.<\/p>\n

“We’ve received a data breach report from Eurostar and are making enquiries,” said a spokeswoman.<\/p>\n

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Image copyright<\/span>
\n Eurostar<\/span><\/p>\n

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Under the General Data Protection Regulation (GDPR) – which came into force in May organisations must let regulators know about serious personal data breaches involving EU citizens within 72 hours of becoming aware of them or face a fine, even if they do not yet have all the details.<\/p>\n

In recent weeks, a number of airlines have revealed they have also been targeted by hackers.<\/p>\n