{"id":3270,"date":"2018-10-15T22:00:33","date_gmt":"2018-10-15T22:00:33","guid":{"rendered":"http:\/\/www.styledeals.co.uk\/blog\/virgin-media-faces-power-issue\/"},"modified":"2018-10-15T22:00:33","modified_gmt":"2018-10-15T22:00:33","slug":"virgin-media-faces-power-issue","status":"publish","type":"post","link":"https:\/\/www.styledeals.co.uk\/blog\/virgin-media-faces-power-issue\/","title":{"rendered":"Virgin Media faces &#8216;power issue&#8217;"},"content":{"rendered":"\n<div property=\"articleBody\">\n<figure class=\"media-landscape no-caption full-width lead\"><span class=\"image-and-copyright-container\"><\/p>\n<p>                <img loading=\"lazy\" decoding=\"async\" class=\"js-image-replace\" alt=\"Virgin Media logo\" src=\"https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/24FB\/production\/_103876490_gettyimages-527461468.jpg\" width=\"976\" height=\"549\"\/><span class=\"off-screen\">Image copyright<\/span><br \/>\n                 <span class=\"story-image-copyright\">Getty Images<\/span><\/p>\n<p>            <\/span><\/p>\n<\/figure>\n<p class=\"story-body__introduction\">Virgin Media says it is investigating a problem which has left many customers in London without internet access and TV services.<\/p>\n<p>The company tweeted that the problem &#8220;might be fixed this evening&#8221;, but said a separate &#8220;system issue&#8221; left it unable to provide more information.<\/p>\n<p>The problems were first reported on tracking website Down Detector at about 16:00 BST.<\/p>\n<p>Virgin Media said engineers were working to fix the &#8220;power issue&#8221;.<\/p>\n<p>It said the problem was confined to London and was not a nationwide issue.<\/p>\n<p>However, several customers outside the capital including Maidenhead and Birmingham complained about problems on social media.<\/p>\n<p>Virgin Media&#8217;s customer support line is currently so busy that the company has advised people to call another day.<\/p>\n<p>The company said on Twitter that customers could apply to receive &#8220;credit for any loss of service&#8221;.<\/p>\n<p>A Virgin Media spokeswoman said: &#8220;We are aware of a power issue impacting our services for customers in some parts of London &#8211; this is not a nationwide issue.<\/p>\n<p>&#8220;Engineers are on-site and are working to restore services as quickly as possible. We apologise for any inconvenience caused.&#8221;<\/p>\n<\/p><\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.bbc.co.uk\/news\/technology-45864421\">Source<\/a> by <a href=\"\">[author_name]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Image copyright Getty Images Virgin Media says it is investigating a problem which has left many customers in London without internet access and TV services. The company tweeted that the problem &#8220;might be fixed this evening&#8221;, but said a separate &#8220;system issue&#8221; left it unable to provide more information. The problems were first reported on &hellip; <\/p>\n","protected":false},"author":0,"featured_media":3271,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3270","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=3270"}],"version-history":[{"count":0,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3270\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/media\/3271"}],"wp:attachment":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=3270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=3270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=3270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}