{"id":1907,"date":"2018-09-06T03:51:10","date_gmt":"2018-09-06T03:51:10","guid":{"rendered":"http:\/\/www.styledeals.co.uk\/blog\/debit-card-glitch-woman-charged-twice-for-18k-mercedes\/"},"modified":"2018-09-06T03:51:10","modified_gmt":"2018-09-06T03:51:10","slug":"debit-card-glitch-woman-charged-twice-for-18k-mercedes","status":"publish","type":"post","link":"https:\/\/www.styledeals.co.uk\/blog\/debit-card-glitch-woman-charged-twice-for-18k-mercedes\/","title":{"rendered":"Debit card glitch: Woman charged twice for \u00a318k Mercedes"},"content":{"rendered":"\n
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<\/p>\n

\"FrancescaImage copyright<\/span>
\n Francesca Brady<\/span><\/p>\n

<\/span>

Image caption<\/span>
\n
\n Francesca Brady was charged twice for the Mercedes A Class
\n <\/span>
\n <\/figcaption><\/figure>\n

A woman paid \u00a336,000 for an \u00a318,000 Mercedes because of a glitch that saw thousands of people charged twice for debit card payments.<\/p>\n

Francesca Brady and her mother bought the car on 29 August – the day the error occurred due to an issue with a card terminal run by Cardnet.<\/p>\n

They were left thousands of pounds overdrawn over the weekend until Mercedes reimbursed them.<\/p>\n

Lloyds Banking Group said all affected customers had been refunded.<\/p>\n

Just under 5% of Cardnet machine transactions were affected on part of 29 August, it added.<\/p>\n

Money came out of thousands of people’s bank accounts twice<\/a> but transactions only showed up once on many shop, pub and restaurant receipts.<\/p>\n

Miss Brady, 25, said she only realised about the double-charge when her mother rang from America on 31 August – two days after they had bought the car.<\/p>\n

“By the time I got all her messages and got in contact with Mercedes, the account team was closed for the weekend,” she added.<\/p>\n

“When I checked her account and noticed it had been charged twice, I completely freaked out.<\/p>\n

“My initial reaction was horror and then when I found out there was nothing Mercedes could do until the Monday – I felt lost.”<\/p>\n

<\/p>\n

Image copyright<\/span>
\n Francesca Brady<\/span><\/p>\n

<\/span>

Image caption<\/span>
\n
\n Francesca Brady only realised she had been charged twice two days after buying the car
\n <\/span>
\n <\/figcaption><\/figure>\n

Ms Brady, who lives in Camberley, Surrey, bought the used and approved A Class from the dealership in Weybridge.<\/p>\n

She said the double-charging left the account overdrawn by \u00a316,000 – meaning it received extra charges.<\/p>\n

“Mercedes were very helpful in the end, they sent me an email on Monday saying not to worry and the money was back in the account.<\/p>\n

“They said they were more than willing to pay us for the extra charges we incurred as well.<\/p>\n

“I think we were the only people to spend that much on that day, it was bad luck.”<\/p>\n

Cardnet – a joint venture between Lloyds Bank and First Data – handles more than 1.2 billion transactions every year, according to its website.<\/p>\n

A Lloyds Banking Group spokesperson said: “All customers have now been automatically refunded, however customers can check their statements and get in touch with their banks if required.”<\/p>\n<\/p><\/div>\n


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Source<\/a> by [author_name]<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Image copyright Francesca Brady Image caption Francesca Brady was charged twice for the Mercedes A Class A woman paid \u00a336,000 for an \u00a318,000 Mercedes because of a glitch that saw thousands of people charged twice for debit card payments. Francesca Brady and her mother bought the car on 29 August – the day the error … <\/p>\n","protected":false},"author":0,"featured_media":1908,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1907"}],"version-history":[{"count":0,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1907\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/media\/1908"}],"wp:attachment":[{"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.styledeals.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}