Image copyright World Bee Project Image caption There are 20,000 species of bee, but many are under threat around the world Can artificial intelligence (AI) and machine learning help save the world’s bees? That’s the hope of scientists who are scrambling to reverse the dramatic declines in bee populations. Bees are in trouble, but we’re …
Image copyright Homebase Homebase runs Britain’s worst online shop, according to a survey by consumer group Which? The DIY chain’s website was hard to navigate, offered poor value for money and was often not up to date on stock details, the survey found. SportsDirect.com, DorothyPerkins.com, and the rival DIY website from B&Q also came bottom …
Image copyright Getty Images Some families are racking up debts with more than 20 creditors, then waiting for more than two years to seek help, new research has found. Analysis of callers to the National Debtline found that 43% said they had not sought help earlier as they were too stressed about their debts. Those …
Image copyright Boots Image caption Boots says there was a waiting list of 90,000 for its No7 advent calendar So-called adult or “non traditional” advent calendars have become a huge hit on the High Street in the last few years. But are there now too many of them? These specialist – and pricey – calendars …
Purple Tuesday is a day when UK retailers are encouraged to think more about the needs of their disabled customers in order to grab a share of the £249bn spending power of disabled people. Twenty-one-year-old Holly Greader from Cardiff tells the BBC what going shopping is like for her as a wheelchair user. For more …
Media playback is unsupported on your device Media caption“It infuriates me that we’re in 2018 and we still have to go: what about us?” Shopping can be frustrating at the best of times, but for many disabled people it comes with even more unnecessary challenges – narrow aisles, no step-free access, rushed shop assistants. But …
Image copyright Getty Images Consumers typically spend 24 hours each year calling or writing to complain, while at work, about poor customer service, research suggests. Problems with repairs in the home, delivery errors and frustrations about buying a property are the most common complaints, according to the Institute of Customer Service. The issues lead to …
Fake news can sometimes very closely mimic real news. Zoe Kleinman takes a look at where fake stories come from and how they travel. This is part of a series by the BBC on disinformation and fake news – a global problem challenging the way we share information and perceive the world around us. To …
Image copyright PA Image caption Andrew Tinkler denies any wrongdoing The former boss of the Stobart Group has denied improperly taking £5m of “so-called expenses” amid court claims he had his “own interests at heart”. Andrew Tinkler was sacked as chief executive at the Carlisle logistics firm – known for its green trucks – for …
Image copyright Getty Images Image caption Mustafa Kasim was accused of illegally stealing personal details from vehicle repair software A car repair worker has been sentenced to jail for stealing customers’ personal data from his former employer. The Information Commissioner’s Office (ICO) says it is the first time someone will go to prison as a …