Facebook has apologised to a mum whose baby was stillborn after she continued to receive parent-related adverts despite triggering the settings to hide them.
Anna England Kerr wrote an open letter to the social media giant – asking them to stop bombarding her.
“Your ads were unintentionally taunting me with reminders of what I’d lost,” it read.
Facebook said it was caused by a bug in the system that has now been fixed.
Watch the BBC’s Victoria Derbyshire programme on weekdays between 09:00 and 11:00 BST on BBC Two and the BBC News channel in the UK and on iPlayer afterwards.
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