EE and Virgin Media fined £13.3m for overcharging customers
Image copyright
Getty Images
EE and Virgin Media have been fined £13.3m by the telecoms regulator for overcharging customers who wanted to leave their contracts early.
Ofcom said customers of both companies were left “out of pocket” by the early-exit charges.
The regulator that around 400,000 EE customers who ended their contracts early were over-billed, and customers ended up over-paying up to £4.3m.
Almost 82,000 Virgin Media customers were overcharged by just under £2.8m.
