Image copyright @cognito15 Rail passengers who are unhappy about how their complaints have been handled will be able to appeal via a service launched on Monday. The Dispute Resolution Ombudsman is an independent body designed to hold train companies to account. Figures show 28% of people who made a complaint to a rail company in …
Image copyright Zillow Image caption Spencer Rascoff has been chief executive of Zillow since 2010 The BBC’s weekly The Boss series profiles different business leaders from around the world. This week we speak to Spencer Rascoff, chief executive of US property website Zillow. Going to a Rolling Stones concert has inspired generations of teenagers to …
Victoria Stapleton admits she used to be a slapdash person – she was always trying to cut corners. But having founded the fashion label Brora, which specialises in cashmere, she learned that growing the firm needed meticulous planning. Having been in business for 25 years, she now owns 14 stores in the UK and the …
Image copyright Getty Images The government’s Brexit deal would leave the UK £100bn a year worse off by 2030, analysis by the National Institute of Economic and Social Research (NIESR) has claimed. The study commissioned by the People’s Vote, which wants a second referendum, said GDP would shrink by 3.9% annually. “This is the equivalent …
Image copyright Getty Images A court in Milan is considering charges of corruption against Eni and Shell in a controversial oil deal that led to Nigeria losing an estimated $6bn. The campaign group Global Witness has calculated the OPL 245 deal in 2011 deprived Nigeria of double its annual education and healthcare budget. Eni and …
Image copyright Getty Images/Facebook A cache of Facebook documents has been seized by MPs investigating the Cambridge Analytica data scandal. Rarely-used Parliamentary powers were used to demand that the boss of a US software firm hand over the details. The Observer, which first reported the story, said the documents included data about Facebook’s privacy controls. …
Image copyright AFP Former Nissan chairman Carlos Ghosn has denied misconduct allegations, according to media reports in Japan. Mr Ghosn, seen as a titan of the car industry, was detained by police and dismissed by Nissan last week. Claims against the businessman, who led the Renault-Nissan alliance, include falsely reporting his earnings. Public broadcaster NHK, …
Image copyright James Cornwell James Cornwell found it tough to return to work after his baby son was born. He and his wife had no family help and the baby kept him awake much of the night. When his firm refused to offer him more flexibility to help him cope, he quit. The struggle of …
By Theo Leggett & Daniele Palumbo Business correspondent & Data journalist, BBC News Image copyright Getty Images The downfall of Carlos Ghosn has sent shockwaves through the global car industry. Last week he was arrested on suspicion of financial misconduct and dismissed from his post as chairman of the Japanese car giant Nissan. His detention …
Image copyright Gypsy Westwood Image caption After surgery, Judith says she wanted an everyday product that felt and looked “normal” Friends Judith and Anne turned insecurity after surgery into an environmentally friendly business called Giggle Knickers. When Judith Balcazar went in for an operation to remove a lump from her bladder, she never thought she …